Hylease Asena | Administrative Assistant & Customer Service Specialist

Your Administrative & Customer Service Expert

Streamlining your operations and delivering exceptional customer service, so you can focus on scaling your business.

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Hylease Asena - Administrative Assistant & Customer Service Specialist

About Me

I'm Hylease Asena, an administrative assistant and customer service specialist with a knack for organizing chaos. I simplify complex tasks and improve client relationships, drawing from my experience in property management and customer support.

In my time at Treedee Properties, I boosted customer satisfaction to 95%, cut administrative task time by 20%, and helped transition to a paperless system. My goal is to handle the details so you can focus on growing your business.

What I Do

Administrative Assistance

From data entry to managing schedules, I handle the details that allow your business to run smoothly.
Customer Service Support

Providing exceptional support to clients and handling inquiries, I ensure your customers stay happy and engaged.
Property Management

Using platforms like Yardi and Buildium, I streamline property management tasks and improve tenant relationships.
Time Management Optimization

I help you get more done in less time, using tools like Trello and RescueTime to track and optimize your workflow.

What Clients Say

Akinyi Okinda
"Listening to customers is one of the things that makes them feel seen and heard. And there is nothing customers love more than that."
Daniel Mwangi
"Hylease is a game-changer! She streamlined our operations and significantly improved customer response times. Our satisfaction scores went up by 30% thanks to her dedication and professionalism."
Susan Wanjiru
"Hylease brings clarity to chaos. Her attention to detail and organizational skills helped our office run more efficiently than ever. She’s the kind of team player every business needs."
Anne Kamau
"We transitioned to a fully paperless system in record time thanks to Hylease's project coordination skills. Her ability to take initiative is unmatched."
Brian Otieno
"I was impressed by Hylease's ability to handle high-pressure situations with grace. She has a calm, solutions-oriented approach that instantly puts clients at ease."